C.O.B Debit Mastercard® The Simple, Modern, Better way to pay.

All of our members are given a C.O.B Debit Mastercard® when they join us. Make purchases online, tap & pay at the POS terminal or get cash from the ATM. With this card you’ll have fast, convenient and reliable access to your funds whenever you need.

Join C.O.B to Get Your Card!
Learn More about Card Benefits

All The Benefits You Get

Convenience

Accepted worldwide at millions of locations, including ATMs, stores, and online retailers.
Allows direct access to funds in your account without carrying cash.

Budget Control

Spending is limited to the available balance in your account, reducing the risk of overspending or accumulating debt.

Security

Can be easily blocked if lost or stolen.

Ease of Use

Works like a credit card for online purchases but uses your own funds.
No need to worry about monthly bills or interest charges.

Track Spending

Transactions are recorded, making it easier to monitor and manage your finances.

Get Your Cash Instantly. Shop Online With Ease.

Online Transactions – $5,000 BBD daily (maximum $10,000 US annually)
Point-of-Sale – $5,000 BBD daily
ATM – $3,000 BBD daily
Join C.O.B to Get Your Card!

Protect Yourself From Fraudulent Activity

Debit Card Fraud

Here are some practical tips to help keep your C.O.B Debit Mastercard® safe from fraud

Fraud Protection Tips

Need Help?

Call Us At – 430-5900
Email Us At – support@cobcreditunion.com

Dos and Don’ts When Using Your Debit Mastercard®

Do Monitor Your Account Regularly:

Check your balance and transactions frequently to ensure there are no unauthorized charges.

Don’t Use Public Wi-Fi for Transactions:

Avoid entering card details on unsecured networks to prevent hacking.

Do Use Secure Networks:

When shopping online, ensure the website is secure (look for “https” in the URL).

Don’t Share Card Information:

Be cautious when sharing your card details, even with people you trust.

Do Use Alerts:

Account notifications help to track transactions and detect unusual activity.

Don’t Ignore Suspicious Activity:

Report unusual transactions as soon as you notice them.

Do Keep Your PIN Secure:

Memorize your PIN and avoid sharing it with anyone.

Don’t Forget to Update Your Information:

If you move or change your contact details, update them with C.O.B as soon as possible.

Do Report Issues Immediately:

If your card is lost, stolen, or compromised, contact C.O.B immediately.

Protect Your Card Information
Never share your card details (card number, CVV, PIN, or expiration date) with anyone, even if they claim to be from your financial Institution.
Avoid writing down your PIN or saving it in easily accessible places.
Use Secure Online Practices
Shop only on trusted websites with secure connections (look for “https” in the URL).
Avoid using public Wi-Fi for online purchases or logging into your mobile app; use a secure network or a VPN.
Monitor Your Transactions
Regularly review your account statements and transaction history for unauthorized charges.
Monitor your transaction alerts received via SMS or email to stay updated on your card activity.
Safeguard Your Physical Card
Keep your card in a safe place when not in use.
Report lost or stolen cards immediately to COB or use your mobile app to disable your Mastercard.
Be Cautious with ATMs
Inspect ATMs for signs of tampering (loose card slots or unusual devices).
Shield the keypad with your hand when entering your PIN.
Stay Informed
Be wary of phishing scams via email, phone, or text messages. Always verify the sender before clicking on links or sharing information.
Educate yourself on the latest fraud trends and tactics.
Act Quickly in Case of Suspicion
If you notice suspicious activity or believe your card details have been compromised, contact COB immediately to block the card and investigate the issue. Remember you can also block your card using the mobile app or change your PIN via the mobile app if you believe the PIN was compromised.

By following these tips, you can significantly reduce the risk of fraud and enjoy a safer card experience.

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